Frequently Asked Questions

Frequently Asked Questions

FAQ

Do you shoot destination weddings?

A. Absolutely! We love capturing the magic of destination weddings and being a part of your special day, no matter where it takes place. Our photography and videography services are available for destination weddings, and we are committed to providing comprehensive coverage throughout the entire wedding celebration.

Will there be a second shooter?

A. Will there be a second shooter?

Our standard packages do not include a second shooter. However, we understand that certain projects or events may benefit from having an additional photographer or videographer to capture multiple angles and perspectives.

While a second shooter is not automatically included in our packages, we offer the flexibility to add this option to any of our services. If you feel that your project or event would benefit from the presence of a second shooter, we can discuss the details and make arrangements accordingly.

Can I extend the session on the day of?

A. Yes! We understand that capturing your special moments may require some flexibility. If you would like to extend the session on the day of your event, we are happy to accommodate your request, subject to availability.

Extending the session allows us to capture additional candid moments, special events, or simply more time to ensure that every aspect of your celebration is documented beautifully. Our goal is to provide you with a comprehensive coverage that exceeds your expectations.

However, please note that the charge for the extended time will be at the contracted rate as specified in your agreement.

What kind of gear do you use?

A. At XXI Facets, we pride ourselves on utilizing top-of-the-line equipment to deliver exceptional results. We believe that the right gear plays a crucial role in capturing your special moments with the utmost quality and creativity.

We exclusively use the Sony Alpha series cameras for both photography and videography. These cameras are renowned for their advanced technology, exceptional image quality, and versatility. The Sony Alpha series offers cutting-edge features that allow us to push the boundaries of creativity and deliver stunning visuals.

To complement our Sony cameras, we utilize a mix of both Sony G Master and Sigma Art series lenses.

You have the option to order prints directly through your online gallery. We have partnered with a reputable printing lab to ensure the highest quality and professional-grade prints. Our editing process is calibrated specifically for their printers, resulting in accurate color reproduction and exceptional print output. By choosing to print through us, you can be confident in receiving stunning prints that truly showcase the beauty of your photographs.

If you prefer to have more control over the printing process, you can purchase the full-sized JPEG files through your online gallery. This allows you to take the digital files to a printing source of your choice. Keep in mind that when printing on your own, we recommend using a professional printing service to ensure the best results. Our editing process has been optimized for our partner lab, but high-quality printers can achieve similar results.

Do I have to order prints through you?

A. Your satisfaction is our top priority, and we are dedicated to providing you with the highest quality prints that capture the essence and beauty of your special moments.

You have the option to order prints directly through your online gallery. We have partnered with a reputable printing lab to ensure the highest quality and professional-grade prints. Our editing process is calibrated specifically for their printers, resulting in accurate color reproduction and exceptional print output. By choosing to print through us, you can be confident in receiving stunning prints that truly showcase the beauty of your photographs.

If you prefer to have more control over the printing process, you can purchase the full-sized JPEG files through your online gallery. This allows you to take the digital files to a printing source of your choice. Keep in mind that when printing on your own, we recommend using a professional printing service to ensure the best results. Our editing process has been optimized for our partner lab, but high-quality printers can achieve similar results.

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